F.A.Q

1-WHERE CAN I PLACE MY SHOE DRYER?

You can place your shoe dryer in a closet, a wardrobe, a cellar, a garage, or on a balcony. Put the black caps provided in place after fixing to prevent heat loss.

2-HOW DO I PLUG IN MY SHOE DRYER?

Our shoe dryers are supplied with a standard 2.50m power cord to plug into your 220 Volt socket. To start it up, simply press the Red LED On/Off button on the side of the appliance. The power outlet is located at the top, for “child safety”.

To put IMPERATIVELY the timer provided

3-WHEN SHOULD I START MY SHOE DRYER?

We recommend drying your boots when you return from skiing from 17pm to 19pm and the next morning from 7am to 9am, in order to enjoy "warm feet". It will be easy to set up thanks to the timer provided. Adjust the times according to your use or the humidity level of your boots. In addition, you can heat your boots between 12pm and 14pm.

4- WHAT TYPES OF SHOES CAN I DRY?

You can dry in addition to ski & snowboard boots:

• hiking shoes
• thermoformed shoes
• after ski shoes
• pairs of gloves
• helmets and others..

5-WHAT ARE THE DELIVERY TIMES?

We guarantee delivery within 48/72 hours in Metropolitan France, except for critical episodes at our carrier (bad weather, holiday period, etc.). Our supplier will take your mobile number to inform you of the delivery time.
For abroad, please contact us by telephone at 04.79.52.30.33 or by email at contact@laboutiqueduski.com

6-IF THE PRODUCT DOES NOT SUIT ME, CAN I CHANGE IT?

Yes, you have 7 days from receipt of your order to inform us of your decision – PLEASE NOTE RETURN IN ITS ORIGINAL PACKAGING IS ESSENTIAL

7-CAN I REQUEST A DELAYED DELIVERY?

Yes, when the order is placed, you just need to leave a comment to let us know the desired delivery date.